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Glossary

Panic Button

A device used to trigger an emergency alert, notifying security personnel, team members, or monitoring services when immediate assistance is required. Typically used in workplaces, retail locations, and other environments to quickly call for help.

Emergency Alert System (EAS)

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Alarm Monitoring

 The process of continuously watching and responding to alerts generated by alarm systems. Typically involves 24/7 oversight by professional monitoring services that assess alerts and dispatch emergency responders when needed.

Panic Mode

A specific operational mode of a device (such as the WSPER Panic Button) that triggers an immediate alert for emergency situations, such as threats of violence, medical emergencies, or safety hazards.

Door Mode

A security feature designed to monitor and control access to restricted areas. Door Mode is triggered when unauthorized access to a door or entry point is detected, providing instant alerts to security personnel or management. This mode helps ensure that your valuable assets, employees, or guests are protected by preventing unauthorized entry into sensitive areas, such as storage rooms or private spaces. Door Mode can be integrated with other security systems to offer a comprehensive security solution, including access control and real-time monitoring.

Temperature Mode

Temperature Mode is a safety feature that continuously monitors the temperature of critical environments, such as refrigerators, freezers, or storage rooms, where temperature-sensitive products are kept. It triggers an alert when the temperature falls outside the predefined safe range, ensuring that perishable goods or sensitive materials are stored in optimal conditions. This mode helps businesses, such as restaurants, retail stores, and hospitality, maintain food safety standards, reduce losses, and prevent equipment failure that can lead to costly inventory damage.

LTE-M Connectivity

A type of low-power, wide-area network (LPWAN) technology used in devices like the WSPER Panic Button to transmit data quickly and reliably over long distances. LTE-M provides global coverage, even in areas with limited infrastructure.

Real-Time Monitoring

The process of continuously watching a system or device in real-time to detect any abnormal events or emergencies. With panic buttons, real-time monitoring means alerts are immediately sent to the relevant personnel or service, ensuring fast action.

Alarm Dispatch 

The action taken by a monitoring service or security team when an alarm is triggered. This typically includes sending law enforcement, medical teams, or other emergency services to the location of the emergency.

SMS Alerts

Short Message Service (SMS) notifications sent to a designated group of people (e.g., team members or managers) when an emergency button is pressed, alerting them to take immediate action.

Central Monitoring Station (CMS)

Short Message Service (SMS) notifications sent to a designated group of people (e.g., team members or managers) when an emergency button is pressed, alerting them to take immediate action.

Duress Code

A special code or signal used to discreetly alert authorities to a situation of duress or threat. Often used in systems where an individual can trigger an alert without revealing their distress.

Two-Way Communication

A feature that allows communication between the person in distress (such as a staff member) and the monitoring service or security personnel after an alert is triggered. This may be done through voice, text, or video.

Access Control

A security system that manages who can enter or exit a premises or specific area. In the context of panic devices, access control may be integrated with door entry sensors to monitor and restrict access during an emergency.

Security Alarm System

A network of devices, including motion detectors, door/window sensors, and panic buttons, designed to detect unauthorized entry or abnormal activities and trigger alarms to alert authorities or security personnel.

Environmental Monitoring

Monitoring systems that track environmental conditions such as temperature, humidity, or smoke levels. This can be integrated with panic alerting devices to ensure safety and compliance, particularly in environments like retail, food storage, and healthcare.

Tamper Detection

A security feature that alerts users if an alarm device, such as a panic button or sensor, has been tampered with or disabled. Tamper detection is critical in ensuring that security systems remain fully operational.

Response Time

The amount of time it takes for emergency services, security personnel, or a monitoring service to respond to an alert. Quick response times are crucial in mitigating potential harm and addressing emergencies efficiently.

Wireless Panic Button

A portable panic button that communicates wirelessly with a central system or alarm monitoring service. These devices provide flexibility in use, as they can be carried around or placed at strategic locations throughout a facility.

Security Operations Center (SOC)

A facility or team responsible for monitoring, detecting, and responding to security threats in real time. SOCs use a variety of tools, including panic button alerts, video surveillance, and alarm systems, to ensure security.

Event Logging

The practice of recording all events or alerts that occur within a security system, including when a panic button is pressed, who responded, and how the situation was handled. Event logs are critical for reviewing incidents and ensuring compliance.

Silent Alarm

A security feature that triggers an alert without making a noise, used to discreetly notify authorities or security personnel of a potential emergency. Silent alarms are often used in high-risk situations where alerting the perpetrator could escalate the threat.

Incident Report

A detailed document that outlines the actions taken during and after an emergency or security alert. Incident reports typically include the time of the alert, the response, the outcome, and any follow-up actions required.

Cloud-Based Security

Security systems that store data, logs, and alerts on cloud servers, allowing remote access and management. Cloud-based solutions enable real-time monitoring, updates, and data storage for panic alert systems and other security devices.

Mobile Security App

An application on a smartphone or tablet that allows users to monitor and control security devices, including panic buttons, remotely. Many panic alert systems offer mobile apps for easy activation and real-time updates.